SkyWorld Ventures believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:

• Payments for services are based on customer requirements and agreed-upon project milestones.
• Once a project has been initiated and work has commenced, cancellations may not be entertained.
• If a customer has paid for a project but decides to cancel within 24 hours, a full refund will be provided.
• If a cancellation request is made before project initiation but after 24 hours, a refund may be issued after deducting consultation and administrative costs.
• For ongoing projects, if the customer is dissatisfied with the progress, we encourage communication to resolve concerns. Refunds will be considered on a case-by-case basis.
• No refunds will be issued for completed work or services that have been delivered as per the agreed scope.
• In case of any disputes regarding service quality, customers must report issues within 6-8 days of receiving deliverables, and we will assess the situation for a fair resolution.
• For any refund-related inquiries, please contact our customer service team at [email protected].